PROPERTY OF THE PRODUCT
Rattan is a strong, flexible and high quality material with a unique and timeless appearance. Our rattan products are stretched by hand, which puts more tension on the panel than when machine made. These qualitative advantages make sitting comfort optimal.
Something that certainly does not always happen, but it can happen, is that the well-stretched rattan will be deformed due to use. Also, rattan panels are never identical to each other because there are always small differences in the exact texture and colors. These minor differences are generally negligible, but it is good to keep them in mind if you intend to buy a product made of rattan material.The Vienna straw used is not treated with bleaches or ammonia to even out the color of the fibers. Any chromatic variations of the straw yarn, small filaments of the reed or interruptions of the yarn are a guarantee of the naturalness of the product.
Of course, none of these things have a negative influence on sitting comfort – quite the opposite. It’s just good to know when buying a rattan product. Wood is a natural product and it always works. From cold, heat, dryness and humidity. When it comes to our brown and black items, these have been sprayed and painted. Thanks to the processing of the wood, the natural color of the wood becomes visible after a while. It therefore appears that the wood is broken, it is not. The places where this can happen are, for example, the ‘V’ of the legs or seat. We have a special kit to touch it up. We can ship it for free.
We recommend using the cushions on all rattan chairs and benches. The cushions will extend the life of the rattan and also increase the comfort. The cushion is made of 100% PES and the cover is washable. FIND OUT HERE!
– Shipping is expected in approximately 15/20 working days if the item is in stock, write to us to find out if it is available immediately! We will always do our best to cut down times. Large / bulky orders are sent with a special courier and have a longer shipping time. Please allow 1-2 days for the packaging and handling of all orders.
– You have the option to return your order, or part of it, within 14 days. The costs of returning the product are at your expense as long as the product is not used and returned in its original packaging. To avoid breakage or other damage, the product must also be returned on a pallet. You can use the pallet on which the order was delivered. If your return does not meet any of these conditions, it may not be accepted. For more information, consult the general conditions of sale (link at the bottom of the page). Write to us at firstname.lastname@example.org